Better Business Bureau Review of SelectQuote

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One great places to find business reviews and reliable information is the Better Business Bureau. The BBB collects the good stuff and the bad and watches how a company responds. As SelectQuote has been around for over 25 years, the BBB has good database on SelectQuote.

The BBB Review of SelectQuote:

So is the BBB a better for reviews and what does the BBB review say about SelectQuote? A search of the Better Business Bureau website at http://www.bbb.org/us/Find-Business-Reviews/ for the phrase “SelectQuote” shows that the company is a BBB Accredited Business. By slecting their head office listings, it shows the important consumer information and ratings. This image from the BBB website list SelectQuote with the highest rating from the BBB, A+

SelectQuote Review Factors

The BBB had a process for the determination of its ratings.  All businesses must comply in order to receive their appropriate ratings. Unlike the review and opinion sites, they are not random or subject to agendas or emotions or random rant’s and raves. In addition, the BBB creates industry benchmarks for comparisons to provide the consumer with good recommendations for the particular industy. The review ratings for SelectQuote is made up of a number of factors:

First, BBB Accreditation – a standard for how long the company has been in business which reflects is commitment to its customer base.

Second, Rating Factors – These include length of time the company has been operating. Most importantly it considers:

  • Government Actions – Are there local, State, or Federal actions against the company.
  • Advertising Reviews – Are there negative reports on SelectQuote advertising practices.
  • Complaint Volume filed for the business of its size.
  • Response to the complaints
  • Resolution to the complaints
  • Sufficient background information on the business

What is notable about SelectQuote is there small amount of complaint reviews (BBB site). Give the volume and size of the company, it’s reasonable to expect a high complaint rate. This low rate speaks to SelectQuote’s commitment to high standards of client service and their rating of A+ by the BBB.